If you notice any suspicious activity on your BtcTurk account, you can contact us via Live Support or sending an e-mail to [destek@btcturk.com.](mailto:destek@btcturk.com)

There are multiple ways to monitor your account activities:

* **"Account > Account History"** menu for your deposit / withdraw activities and trades
* **"Account > Order History"** menu for detailed order history
* **"Account > User Logs"** menu for successful logins, invalid login attempts, orders, withdrawal and deposit logs, new withdrawal address addition and existing withdrawal address removal logs etc.
* **"Security > Device** **Management"** menu for monitoring all logged in devices and active sessions

For keeping your account safe;

* Do not share your e-mail address, password or 2-factor authentication code which you are using to log in.
* Do not use the same passwords for your e-mail address and BtcTurk | Kripto account.
* Change your account password regularly.
* Turkish Citizens should prefer Authenticator applications rather than SMS. It's easy to switch to Authenticator at Security > Two Factor Authentication page. Authenticator also prevents delays while logging in related to SMS delivery issues, especially for users living outside of Turkey.



If you notice any suspicious activity on your BtcTurk account, you can contact us via Live Support or sending an e-mail to <a href="mailto:destek@btcturk.com" rel="nofollow noreferrer noopener ugc" target="_blank" class="hoverable underlined">destek@btcturk.com.</a>
There are multiple ways to monitor your account activities:
<ul>
<li>"Account &gt; Account History" menu&nbsp;for your deposit / withdraw activities and trades</li>
<li>"Account &gt; Order History" menu&nbsp;for detailed order history</li>
<li>"Account &gt; User Logs" menu&nbsp;for successful logins, invalid login attempts, orders, withdrawal and deposit logs, new withdrawal address addition and existing withdrawal address removal logs etc.</li>
<li>"Security &gt; Device&nbsp;Management" menu for monitoring all logged in devices and active sessions</li>
</ul>
For keeping your account safe;
<ul>
<li>Do not share your e-mail address, password or 2-factor authentication code which you are using to log in.</li>
<li>Do not use the same passwords for your e-mail address and BtcTurk | Kripto account.</li>
<li>Change your account password regularly.</li>
<li>Turkish Citizens should prefer Authenticator applications rather than SMS. It's easy to switch to Authenticator at Security &gt; Two Factor Authentication page. Authenticator also prevents delays while logging in related to SMS delivery issues, especially for users living outside of Turkey.</li>
</ul>